Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 21 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalized orders

Please message me! I am happy to create a personalized/custom order for you. It is very important that I know every detail of what you need.

Before shipping out an order, I always reach out to the customer to make sure they are satisfied with what I've created.

Sizing details

If you are unsure of the size of the product that you are interested in, please message me and I will try my best to provide pictures for you that clearly show sizing.

Gift wrapping and packaging

At this moment, I am not providing gift wrap or gift packaging.

Care instructions

Your product comes with a special care instructions card.